Skip to main content

Submit a request

Stax Bill Support
Stax Bill FAQs
General

Articles in this section

Country Code API List
Can I transfer a subscription between customers?
If I change my bank information for collections with my gateway, do I need to change anything with Stax Bill?
How do I get around Excel interpreting numbers (cutting off leading 0's, using scientific notation, reading dates)?
Why didn't a recently unsuspended customer get billed?
How do I how to turn on/off detail vs summary invoices?
Are customer notes visible to end customers?
Can I change a customer's currency?
Why is a transaction voided in my gateway, but refunded in Stax Bill?
Important information about our new Scanner functionality

See more

Are customer notes visible to end customers?

Corey Syrnyk

July 15, 2022 17:23

Customer notes are internal only for your other users in Stax Bill. They are not visible to end customers.

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request

Related articles

Can I change a customer's currency?
Why is a transaction voided in my gateway, but refunded in Stax Bill?
How do I cancel a customer's subscription while allowing it to continue to the end of the period?
What does auto collect do? How does Automatic collection work in Stax Bill?
How do I find what changes to a customer took place over time?

Stax Bill Support

STAX BILL

Recurring Billing

Subscription Management

Recurring Revenue

Dunning Management

RESOURCES

Developer Center

Resource Center

COMPANY

888-519-1425 >

613-656-0002 >