Stax Bill is now able to create Standing Orders for Third Party and External Vendor devices. In the past, Stax Bill read all the distinct Device Plans from Geotab MyAdmin. However many of the Third Party and External Vendor devices do not have a Device Plan. Standing Order templates map Geotab Device Plans to Stax Bill Catalog Plans. So, when there was no Device Plan to add to the Standing Order, it wasn't possible to create one. Without a Standing Order, the Stax Bill Geotab automations were not able to make subscriptions.
The solution that Stax Bill has implemented is for Standing Order to use table of Device Plans that is a combination of the native values that we get from MyAdmin and some custom Plans that users can add ad hoc. Below is an image of this table, found here:
The native device plans are indicated by the lock icon and this list can be initially be populated using the Refresh button, at the top right. Users can then add custom devices using that button. This populated table is used to populate the Device Plan drop down in a new Standing Order.
At this time, the mechanism to find the value to add to your new Custom Device entry is to look up a Device from the View Devices table that can be found under Customer Overview. Tap the green Linked button for a customer that has been linked to a customer contact record in MyAdmin:
Tap the View Devices button, and a full list of all the active devices that exist in the linked MyAdmin account will be populated.
Tap the Details button and you will get a full list of all that data that MyAdmin sends to us. In that list, look for the "ratePlanName" header. The value between the double quotes is the one to use to make the new Custom Device in the Geotab Configuration - Device Plans table: