If you have configured multiple gateway, you need to indicate which one to use. You can select a default gateway and modify it to use another one if you decide to change it.
- In Stax Bill, click Setting >Collections >Routing.
- From the drop-down, choose the main gateway and click Set.
The selected gateway will be used if you have no other rules or the transaction does not match any configured rules.
If you have multiple gateways in conjunction with multi-currencies or process different credit cards via different processors, the rules to control this behaviour can be configured by Stax Bill’s Professional Service Group. Typical scenarios for routing collections are: By currency and credit card type.
Rules are set up by the Stax Bill Support team.
- To configure multiple gateways and rules, please contact Stax Bill Support.
Below is an example of an account using multiple processors. In this example, the account has all of their customers where Currency=USD and using either Visa or MasterCard, processing via their Stripe gateway. All other customers where Currency=USD, using a credit card other than Visa or MasterCard, are processed via their Authorize.net US gateway. All other customer transactions are processed via Authorize.net Canada. Any transactions that do not fall into the rules would be processed by the default gateway, in this case, Authorize.net.
Note: Always test the payment gateway configuration before making it available for customers to use.