Corey Syrnyk

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Activity overview

Latest activity by Corey Syrnyk
  • Corey Syrnyk created an article,

    Implementing Updates to Existing Subscriptions

    Stax Bill provides a "Subscription Updater" feature which allows you to make changes to your existing subscriber base after making changes to your Catalog. Note: If a subscription product has a pri...

  • Corey Syrnyk created an article,

    Release Notes September 13, 2022 [1.214]

    Our first release under Stax Bill provides some great enhancements to our NetSuite integration along with improved filtering options. Along with some bugs that will no longer be taking a ride with ...

  • Corey Syrnyk created an article,

    Release Notes August 30, 2022 [1.213]

      Here we are at the end of August. The good news is that Summer is still here, and Fusebill has another great release. The following are some highlights of this August 30, 2022 [1.213] release: Fe...

  • Corey Syrnyk created an article,

    Customer Historical Transactions

    The customer dashboard provides access to historical transactions of a customer: Transactions - a list of all financial transactions processed on the customer.  Payments - a list of all payment ac...

  • Corey Syrnyk created an article,

    Collecting a Manual Payment

    To collect a manual payment: In Stax Bill, navigate to a customer overview page by clicking on a customer from the Customer view. From the Customer Overview, in the Accounting or Financials table,...

  • Corey Syrnyk created an article,

    Allocating Available Funds

    If the customer has funds available in his account (shown in the "Available Funds" line in the overview section), you can also manage the allocation of those funds from this screen. Click Allocate...

  • Corey Syrnyk created an article,

    Adding Credits to Customer Accounts

    There are situations where you need to apply a credit to a customer's account that does not relate back to a specific invoice. To accomplish this, you apply a credit to the customer's account. On ...

  • Corey Syrnyk created an article,

    Reviewing and Managing Financial Transactions

    The Transactions screen shows a detailed list of all of the financial transactions that have occurred for this customer. On the Customer Overview page, in the Financials section, click Transaction...

  • Corey Syrnyk created an article,

    Managing NSF Transactions on ACH Payments

    If you have processed a payment using a customer's Automated Clearing House (ACH) bank account information, it is possible that after a certain period - usually a few days - the payment could come ...

  • Corey Syrnyk created an article,

    Release Notes August 16, 2022 [1.212]

    The team has been working hard over the summer months will enhancements and efficiency impromements throughout the system. Fusebill should feel a bit more zippier in some key areas. The following a...