How do I mark a paid payment unpaid?

Click the refund button on the invoice or payment to change the status of the invoice from paid to overdue

To do this via invoice:

1. Navigate to the customer dashboard >Invoice. Click Details on the invoice.
2. Click Refund on the invoice.
3. Enter the amount, select cash or check for the refund method and click Save.

To do this via payments:

1. Navigate to the Customer Dashboard and click Payments.
2. Click details on the payment in question.
3. Click Refund.
4. Enter the amount, select cash or check for the refund method and click Save.