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Setting Up the Chase Paymentech ACH Gateway

Corey Syrnyk
  • Updated

This topic describes configuring Stax Bill for ACH payment processing via the Chase Paymentech gateway. If you wish to configure credit card payment processing, see Set Up the Chase Paymentech Gateway (Credit Card).

Paymentech supports both CCV/CVV and Address Verification.

Stax Bill currently supports Chase Orbital Stratus, Chase Orbital Salem, and Chase Orbital Tampa platforms. To determine the Chase platform you are using, please consult the merchant information provided by Chase.

Note

If you are using Chase Orbital Tampa, please contact Stax Bill Support before completing this setup, as additional steps may be required.

Tip

To configure your payment gateway:

  1. Contact your Chase representative to request or confirm that the Stax Bill Submitter ID: 380356 has been linked to your Chase Merchant ID. You will also want to contact the Chase Orbital tech support line: (800) 254-9556 and ask them to whitelist the following IP addresses:

    Production: 64.26.135.113-127

    Staging: 72.142.117.98

    BIN 000001 = Orbital Salem/Stratus

    BIN 000002 = Orbital Tampa

    Terminal: 001

  2. In Stax Bill, navigate to Settings>Collections>Gateways and click Show Other Supported Gateways.

  3. Under "ACH/EFT" click CHASE PAYMENTECH ACH.

    The Stax Bill configuration pop-up appears.

    c11.png

  4. Enter your Merchant ID. This can be found in the merchant information provided by Chase or copied from the Paymentech Orbital Virtual Terminal.

  5. From the Chase Certification dropdown list, select:

    • Use Stax Bill's to use Stax Bill's pre-certification with Chase. This is the quickest and simplest option.

    • Use my own credentials if you have already been certified with Chase and wish to use your credentials. Additional fields will appear for you to enter your Chase username and password.

  6. From the Bin dropdown list, select:

    • BIN 000001 if you are configuring a Chase Orbital Salem or Chase Orbital Stratus payment gateway

    • BIN 000002 if you are configuring a Chase Orbital Tampa payment gateway (Contact Stax Bill Support before configuring this gateway)

  7. If you wish to store a copy of the payment information in the Stax Bill Vault, toggle Stax Bill Vault to On.

  8. If you are working in a Paymentech test environment, ensure Developer Mode is selected.

    Warning

    Stax Bill will still interpret all transactions as legitimate, so you must refund charges made in this mode to maintain proper ledger balances in Stax Bill.

  9. Click Save.