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  1. Stax Bill Support
  2. Working in Stax Bill
  3. Known Issues

Known Issues

  • On-deposit opening balances are not included in the Invoice Aging report
  • Customer Invoice Settings shows does not display account default settings
  • Cash Summary Report appears in Custom Report display
  • Billing period definition create page throws error
  • Subscription product one time charges can not be changed after being set
  • Reversing charges on an invoice does not update credit note count
  • Credit Report in UI displays credits with incorrect date/time
  • Quantity changed during import results in data loss
  • Report discrepancy between basic and FCD report
  • Scheduled reports are sent hourly in certain time zones
  • Discounts are not applied to the first invoice on migrated subscriptions
  • Credit notes are not sorted
  • Imported payments are not being properly allocated to outstanding invoices
  • Embedded iFrames in Self Service Portals
Stax Bill

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  • Toll Free: 888-519-1425
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