How do I extend the days before suspension for all customers? Corey Syrnyk July 13, 2022 20:29 To update the grace period on the account level: Go to settings->financial-> billing preferences Update the default customer grace period click save Related articles How do I find what changes to a customer took place over time? Can AVS for credit cards be disabled within Stax Bill? How do I void an invoice? How does Stax Bill determine when a customer enters a "Poor Standing" status?