Writing off an invoice means removing the balance owing, resulting in no further payment collection being attempted.
This can be used when a customer is suspected of being unable to pay or has been unable to be contacted. The write-off is then debited in the bad debt ledger and credited from the Accounts Receivable ledger.
Warning: Write-offs can not be undone and is a permanent decision.
When Stax Bill issues a write-off, a corresponding journal entry is sent to NetSuite instead of a document.
You can specify the ledger accounts to be used in the Entity Mappings section in the Stax Bill NetSuite Integrations.
The Stax Bill memo values are inserted into the NetSuite Journal entity.