General
- Country Code API List
- Can I transfer a subscription between customers?
- If I change my bank information for collections with my gateway, do I need to change anything with Stax Bill?
- How do I get around Excel interpreting numbers (cutting off leading 0's, using scientific notation, reading dates)?
- Why didn't a recently unsuspended customer get billed?
- How do I how to turn on/off detail vs summary invoices?
- Are customer notes visible to end customers?
- Can I change a customer's currency?
- Why is a transaction voided in my gateway, but refunded in Stax Bill?
- Important information about our new Scanner functionality
- Can I edit an invoice?
- How do I check how many customers are on automatic collection?
- How do I Add a second customer name to an account?
- How do I find which version of taxation my account is using?
- How do I change my statement header?
- How do I enter an address that has no Zip code, but has a postal code?
- How do I enable Single Sign On for Self Service Portals?
- How do I change an expiry period on a customer's subscription?
- If I change between the versions of self service portal, do I need to create new login credentials for my customers?
- Can address verification be turned off for WePay/Stax Bill Payments customers?
- Is there a maximum character limit for fields?
- Why is my customer's next billing date in the past?
- Why does my customer see an additional $1 or $2 pending charge on their card?
- Can I remove custom fields from a plan, subscription, or product?
- How do I get a list of all charges or invoice line items on the account?
- How do I change when a subscription recharges?
- How do I cancel a customer's subscription while allowing it to continue to the end of the period?
- Where do I find all transaction information in Stax Bill?
- How Does Stax Bill Calculate MRR?