Sometimes an invoice may be created in error, or you may not want an invoice displayed for a customer for several reasons. You can hide an invoice from being displayed in the Customer portal by completing the following:
- In Stax Bill, Navigate to Invoices.
- Click on the invoice Details button that you would like to hide or show. ( By default, all invoices are displayed on the portal.)
- On the Invoice Details page, click Hide on SSP. If the invoice is hidden, you can click Show on SSP.